I am a number not a name

When you apply for insurance you have to detail exactly what it is you are insuring – in this case a domestic shorthair cat, 4 years old-ish at the time we got her. When I took out the insurance I gave them these details, alongwith my own address and name details.  I also notified the insurers of her initial vet’s details, then of the new vets when we moved her there.  I, in return, was issued with an insurance policy number which, I’m assuming, is then linked to all these details.

WHY IS IT, then, that when Ihave to make a claim for the vet’s treatment of said cat, and I fill in a a claim form with my policy number do I also have to list my name, address, the name of the animal, its age, type, gender and which vet it is registered at!  What is the fucking point in giving me a policy number when I have to always give the full details of the animal anyway?!

It’s not just pet insurance but all insurance it seems.  When you take out a policy it covers the specific thing you have listed in the policy application, right?  So when I make a claim on my policy for my 2001 Honda Civic it is fairly unlikely that this car has somehow morphed into a 2006 Skoda Fabia or a frickin’ Pontiac.  So why do they need anything other than my policy number?!

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